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Applications Management Platform

We built this platform so you can have a centralized definitive software library (DSL)

APM is a modern web platform that manages applications throughout their entire lifecycle

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Record your applications in a single portal

APM holds detailed information about each application individually, such as license, costs details, owner, expert information, installation and configuration instructions, original media, packaged files, completed documentation, test deployment details, and production release details. APM manages application incidents to communicate with app owners and experts, ensuring that information is never lost.

Record your applications in a single portal

APM holds detailed information about each application individually, such as license, costs details, owner, expert information, installation and configuration instructions, original media, packaged files, completed documentation, test deployment details, and production release details. APM manages application incidents to communicate with app owners and experts, ensuring that information is never lost.

APM Overview

APM is a SaaS platform that helps organizations to centralize their Software in a single system and manage application process through all of its stages, from placing an order to end-user application delivery. It is essential, yet time-consuming to control all of the steps in application management, since it is mandatory to provide, collect, and track essential application information (including license and contact information), installation and configuration instructions, deployment, and release details. This platform can be used equally painless by end-users to place a request for application as well as by Project Managers to keep track of Windows migrations or software maintenance.

  • You can build a media library for all software for data storage. 
  • You can track Windows 10 application compatibility and test results. 
  • You can integrate with Intune app list to have a reference to application details.
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Application Management Workflow Steps

APM consists of five major workflow steps to ensure the application completes its lifecycle. There is an option with APM to enable or disable extra steps as per customer requirements.

1

1. NEW & DETAILS

Create app requests, enter relevant details for applications (license & contact information, installation & configuration steps + original files).

Use the CAPTool plugin to build the installation instruction in a recorded video format or in the Word document with references and comments.

2

2. BUILD

Assign app requests to packagers and oversee a creation process, check package quality (QA) and control SLA’s.

By outsourcing your Application Packaging to UonCloud you save valuable time and can focus on other important tasks.

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3. IMPORT

Prepare app request for testing by importing the delivered package into the deployment system and assigning an app expert for functional test.

Use the IMPTool plugin to import delivered packages into the INTUNE or ConfigMgr environments.

3

4. TEST

Control the entire app testing process by ensuring that the app is meeting installation, configuration, and functionality requirements before the final sign off.

Use CAPTool plugin to record the entire functionality test process in a recorder video format or Word document.

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5. PUBLISH

Complete the final stage of the application management process by publishing the application to end-users in the production environment.

Key Benefits

Availability

APM is available anywhere at any time since it is a SaaS platform that enables teams to work more efficiently.

Management

APM grants control over all software in one centralized location to build a single definitive software library.

Control

APM manages workflow steps to control the entire application lifecycle from start to finish.

Integration

APM integrates with Azure AD and Intune for a better user experience and more reliable data administration.

Key Features

Process

Industry proven and ITIL based workflow steps to manage and control application delivery process.

Common Apps

Commonly used applications ready for download and distribution through Intune or ConfigMgr.

Authentication

Azure AD authentication with role-based access control managed through Azure AD groups.

Service-Level Agreement

Built-in SLA calculator to oversee time spent per each workflow step to control the process flow.

Reports

Enhanced reporting with an overview on project progress and full application data export.

Email Notifications

Automated email notification on process changes, incidents, Common Apps and SLA breaches.

Incident Management

Track application incidents and communicate with users through each application request.

Intune Integration

Integration with Intune application list to merge applications for future references.

FAQ’s

How do I get my access to the APM portal?

Register on our site and you will receive an email with further instructions on how to set up an integration with your Azure AD to gain access to the APM portal. If you do not have Azure AD, then your account will be enrolled in the UonCloud Azure AD, and your access granted to the APM portal.

Who will have access my APM portal?

Only you, your team, and your organization will have access to your APM portal. You will receive your own URL that has a connection to the organization’s assigned database for privacy and security reasons.

How are roles controlled in the APM portal?

Roles are controlled through the Azure AD groups, in case there is integration with your Azure AD, then group membership is controlled by your administrator. In other cases, if you do not have Azure AD then we manage group membership based on your requirements.

Can I use APM portal as my Software Library?

Yes, you can use it as your software and media library. You can track active, completed, and canceled application requests. There is a subscription fee to use this portal as Software Library.

For more details on pricing, please contact our Sales Team (sales@uoncloud.com)

Is there an integration with Service Now?

There is an option to integrate with Service Now but to do that customer has to provide details and specifics on integration requirements. There is an additional cost for adding the Service Now integration feature.

For more details on pricing please contact our Sales Team (sales@uoncloud.com)

What is the price for APM portal?

We have a subscription-based model where you pay a fixed fee for using the APM portal. There are no limits on the number of users accessing the APM portal.

For more details on pricing please contact our Sales Team (sales@uoncloud.com)

Can I use other Tools without the APM portal?

Yes, you can use our other tools/plugins (CAPTool or IMPTool), please contact our Sales Team (sales@uoncloud.com) to request pricing for this package. There is also an option to purchased tools/plugins individually.

UonCloud Proudly Serves

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01-Canadian-Natural
04-Grange
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05-Inter-Pipeline
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What Our Customers Are Saying

CapTool provided great value as soon as we tried it. We save time right away. We have reduced our average time from 30 min to 5 min per single document. The ability to quickly provide visual instructions with CapTool freed up valuable time increasing overall productivity.

– Alberta Health Services –

It has been a pleasure working with UonCloud. They have built a great SaaS solution that automatically detects computer problems we weren’t identifying before. They are always ready to listen to our requests and have delivered changes in a fast and effective manner. We would recommend using UonCloud as SaaS solutions provider.

– MEDHOST –

ConfigMgr Health Assessment was easy to set up, understand, and use from the start. It was up and running on the same day after we registered for assessment. UonCloud has delivered an excellent report on our environment that showed us where we have to make improvements and changes to be compliant. 

– Grange Insurance –

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UonCloud is an IT Software company that specializes in developing SaaS solutions and providing application services for the Cloud.

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