Application Management Platform
APM is a SaaS platform that helps organizations to centralize their Software in a single system and manage application processes through all of its stages, from placing an order to end-user application delivery. It is essential, yet time-consuming to control all of the steps in application management, since it is mandatory to provide, collect, and track essential application information (including license and contact information), installation and configuration instructions, deployment, and release details. This platform can be used equally painless by end-users to place a request for application as well as by Project Managers to keep track of Windows migrations or software maintenance.
Industry proven and ITIL based workflow steps to manage and control application delivery process.
Automated email notification on process changes, incidents, Common Apps and SLA breaches.
Track application incidents and communicate with users through each application request.
Azure AD Authentication
Azure AD authentication with role-based access control managed through Azure AD groups.
Integration with Intune application list to merge applications for future references.
Remote Device Management Platform
RDM is an affordable and intuitive SaaS solution that weaponizes all IT professionals with a powerful Remote Device Management platform to perform day to day operational tasks, and activities on any Windows devices. RDM helps to troubleshoot a device’s issues no matter its physical location and in a complex network infrastructure. This solution can be used by advanced experts as well as first-level Service Desk technicians to assist and resolve end-user device issues. There are no requirements for any infrastructure and future maintenance to work with RDM.
Access all Windows devices 24/7 if those devices have a connection to any network, private or public, and no matter their physical location, either home with the user or in the office.
Execute an action on single or multiple devices to restore device functionality through the web portal or mobile app, such as pending reboot, hanged processes, stopped services, missing updates, etc.
Send files or registry entries to any devices that are missing company set requirements to comply with policy rules for access or using internal company resources.
Provide remote support to end-users through Windows built-in technology over the internet with user consent or run a task in the backend without mandatory user consent.
Push 3rd party applications to devices that are not compliant with required versions or install most common applications, such as Office 365, VPN, Power BI, etc.
Light-weight Windows Tools for Busy IT Professionals
Create Documentation Easily
Create instructions, user guides or step-by-step tutorials in minutes.
CapTool is a Windows application that automatically captures your activity on the computer and builds a Microsoft Word document (.docx) or a video file (.avi) from all the information gathered.
Say goodbye to hours of manual labor by taking screenshots and all the hassle of embedding them into documents. CapTool does it for you and it can be used by anyone in the organization, from your IT team to End-User alike.
Deploy Applications Automatically
Release applications though Intune or Configuration Manager with one click!
ImpTool is a Windows application that allows you to import and deploy applications (MSI or App-V or Script) through Microsoft Intune or Microsoft Configuration Manager.
Reduce the number of repetitive tasks your application deployment team has to go through in order to support End-Users. You will no longer have to modify the same settings over and over again, as we have automated the workflow for you.
ImpTool consists of pre-configured import templates with unique settings that can be shared with the deployment team. ImpTool will help you establish application standards across the organization.
Application Packaging Service
We will grant you access to the APP web portal where you will be able to place a request for packaging.
Register and gain access in 15 minutes
It has already been over a year since every business across the globe had to adjust their working habits due to a pandemic. Work from home is “a new standard” now, so the majority of company employees are working remotely. Does that mean that this setup is here to stay?
Anyone who has ever been related to Application Packaging in the last couple of years, as an IT manager, packager, or administrator, has asked themselves these questions:
“What is happening with packaging?