Key Benefits of SupTool
Identify missing Windows patches and Antivirus software on end-user computers
Increase the number of computers managed by Configuration Manager
Analyze computer activity and find potential gaps in the environment
Enhance computer functionality by auto-fixing commonly overlooked computer problems
SupTool Works For You
What are the implementation requirements?
It is a Cloud-based solution that makes the implementation process almost seamless. SupTool talks to Configuration Manager and Active Directory, which requires an Internet connection for communication with the API. You can implement it on any existing server or workstation.
How long will it take to implement?
It takes about 30 minutes to configure and verify that SupTool is up and running.
How do you protect my information?
All sensitive customer information (computer names, etc.) is Hashed with the SHA-256 methodology and is not readable in either the Microsoft Azure database or when accessed through your dashboard. To UnHash the data, you will need to access System Scanner locally.
What access does SupTool need to my network?
SupTool does not need any access to your environment. System and Endpoint Scanner run through a system account, but to configure it you will need access to Configuration Manager, Active Directory, and Group Policy.
How and when will I get access to my dashboard?
Our Support Team will generate a user account and password to access your dashboard and then send you an Email with your credentials and the login URL. The SupTool engine requires 15 minutes to complete the first scan by System Scanner. Once that scan is complete, you will be able to log in to your dashboard.
How does SupTool connect to the end-user computer?
Every scan, check or action is executed in the hidden mode for end-users, so they are not affected during their working hours.
Return On Investment
SupTool saves you TIME. How much?
Here is a simple example of how time much you can save by implementing SupTool in your environment.