Key Features of RDM
With a single mouse click, you can resolve a problem, an incident or force updates on a single or multiple devices.
What do I need to start using RDM?
You need a registered email account with Microsoft or Office 365. After you accept enrollment into UonCloud Azure AD, you will gain access to the portal.
How does it communicate with the device?
RDM client directly communicates over the internet to UonCloud Azure gateway and API, allowing to have instant access to any device.
Will I have to maintain another environment?
No, RDM client consists of self-maintained logic. If automation is enabled then RDM client will be upgraded automatically whenever a new version is released.
How do you control and manage devices?
You install RDM client on each device, either manually or through existing deployment system. RDM client is an MSI file that could be distributed either through GPO, SCCM, Intune or any other deployment system.
Where can I download RDM client?
RDM client can be downloaded from the RDM portal, where you sign in with your email account. RDM client has a unique company ID to keep your data protected and safe from others.
How do I add a new action button?
You cannot add or change anything in our portal. You can send requests and recommendations to our RDM Team: firstname.lastname@example.org