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Device Management Platform for IT Administrators and Service Desk

RDM is a modern device platform to monitor, support and manage your device fleet anywhere, at any time.

RDM Overview

RDM is a Cloud-based SaaS solution that provides the IT department with a powerful Device Management platform to perform day to day operational tasks on any Windows devices. This solution can be used by advanced experts or first level Service Desk technicians to support and resolve issues instantly on end-user devices. 

  • You can support your users remotely without interfering with their everyday activity. 
  • You can remediate Windows device incidents or problems and perform device maintenance tasks. 
  • You can collect data from other systems (ConfigMgr, Active Directory and Intune) for centralized reporting.

UonCloud leverages powerful Azure architecture to simplify the way how the device ecosystem is supported.

Visibility

RDM increases visibility by gathering advanced device inventory and detecting common device problems. It provides enhanced reporting on resolved device issues to highlight strengths or weaknesses.

Security

RDM proactively analyzes possible security risks by collecting live data and monitoring actual device status. It checks the device compliance state and decreases potential future vulnerability incidents.

Support

RDM grants instant access by allowing to execute and perform remote tasks while devices are on any network. It immediately resolves device issues through dynamic connectivity to restore functionality.

Automation

RDM effectively automates daily tasks by increasing sufficiency and reducing manual effort on simple support activities. It restores broken programs and maintains device management in the modern world.

Visibility

RDM increases visibility by gathering advanced device inventory and detecting common device problems. It provides enhanced reporting on resolved device issues to highlight strengths or weaknesses.

Security

RDM proactively analyzes possible security risks by collecting live data and monitoring actual device status. It checks the device compliance state and decreases potential future vulnerability incidents.

Support

RDM grants instant access by allowing to execute and perform remote tasks while devices are on any network. It immediately resolves device issues through dynamic connectivity to restore functionality.

Automation

RDM effectively automates daily tasks by increasing sufficiency and reducing manual effort on simple support activities. It restores broken programs and maintains device management in the modern world.

Key Features of RDM

Real-Time Connectivity

Guaranteed connection to all Windows devices while they’re connected to any network, private or public

Support Tasks

Execute single or multiple support tasks on devices through the web portal or mobile phone.

Remote Support

Provide remote support with Windows built-in technology to users over the internet.

Software Deployment

Install or re-install most common applications and clients (Office 365, ConfigMgr, VPN, and others).

Intune Support

Troubleshoot MDM issues by gathering data directly from devices that are enrolled in the Azure AD.

With a single mouse click, you can resolve a problem, an incident or force updates on a single or multiple devices.

Sign Up

Simply complete the sign-up form below. You will receive an email notification to accept an invite to be enrolled in the UonCloud Azure AD.

Deploy

Download the RDM client from the portal and install it on any Windows device. You will see enrolled devices available in the portal right away.

Manage

Now you can immediately begin supporting and managing your device fleet and gain access to the powerful cloud reports.

Sign Up

Simply complete the sign-up form below. You will receive an email notification to accept an invite to be enrolled in the UonCloud Azure AD.

Check Your Email

Download the RDM client from the portal and install it on any Windows device. You will see enrolled devices available in the portal right away.

Sign In

Now you can immediately begin supporting and managing your device fleet and gain access to the powerfull cloud reports.

Try RDM Today

RDM Pricing

FAQ’s

What do I need to start using RDM?

You need a registered email account with Microsoft or Office 365. After you accept enrollment into UonCloud Azure AD, you will gain access to the portal.

How does it communicate with the device?

RDM client directly communicates over the internet to UonCloud Azure gateway and API, allowing to have instant access to any device.

Will I have to maintain another environment?

No, RDM client consists of self-maintained logic. If automation is enabled then RDM client will be upgraded automatically whenever a new version is released.

How do you control and manage devices?

You install RDM client on each device, either manually or through existing deployment system. RDM client is an MSI file that could be distributed either through GPO, SCCM, Intune or any other deployment system.

Where can I download RDM client?

RDM client can be downloaded from the RDM portal, where you sign in with your email account. RDM client has a unique company ID to keep your data protected and safe from others.

How do I add a new action button?

You cannot add or change anything in our portal. You can send requests and recommendations to our RDM Team: support@uoncloud.com

What Our Customers Are Saying
CapTool provided great values as soon as we tried it. We save time right away. We reduced our average time from 30 min to 5 min per single document. It’s a great time saver. The ability to quickly provide visual instructions with CapTool freed up more time allowing greater productivity.

– Alberta Health Services –

It has been a pleasure working with UonCloud. They have built a great SaaS solution that automatically detects computer problems we weren’t identifying before. They are always ready to listen to our requests and delivered in a fast and effective manner. We would recommend using UonCloud as SaaS solutions provider.

– MEDHOST –

SupTool was easy to understand and use from the very start. It was up and running within the same day after we signed up for it. UonCloud has delivered an excellent report on our environment that showed us where we have to become better.

– Grange Insurance –

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