SupTool checks the health status of the end-user computers and identifies if any common problems do exist. It collects information on Windows Updates and Antivirus.
Endpoint Scanner Requirements
Domain Services – all computers where SupTool Endpoint Scanner will be running must be domain joined.
Local Network – all computers where SupTool Endpoint Scanner will be running must be able to reach Domain Controller (not always) to be able to receive Group Policy settings.
Internet Access – computer, where SupTool Endpoint Scanner is running, must be able to submit scan results to workload located in Microsoft Azure datacenter.
.NET Framework – SupTool Endpoint Scanner requires Microsoft .NET Framework 4.5 to be installed on computers where it will be running.
Group Policy Management – SupTool Endpoint Scanner is deployed by Group Policy. Necessary permissions are required to create and deploy Group Policy.
Common Network Share – dedicated network share is required to host Endpoint Scanner files, to run as Schedule Task.
SupTool collects information from multiple sources; end-user computers, Active Directory and Configuration Manager on a daily basis. It builds reports and statistics on computer activity in the customer environment.
Web Based Interface
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SupTool consists of two scanners where each of them collects information from specific components in the customer environment.
System Scanner – scans Active Directory and Configuration Manager.
Endpoint Scanner – scan end-user computers directly.
There are no infrastructure requirements as it is a Cloud-based solution hosted in Microsoft Azure.
There are only three implementation steps to get the system up and running; System Scanner, Endpoint Scanner, and Automation.
SupTool has a month to month subscription model and price is based on a number of computers managed with Endpoint Scanner.
See it in Action
SupTool is a monitoring system that provides different insights into end-user computers and verifies health status.
Automatically restores end-user computers functionality by applying common fixes. It increases environment stability and eliminates manual work by administrators.
Reduce Operational Costs!
Increase visibility on security compliance by adding this advanced reporting system.
Improves resources efficiency by utilizing software features and automation.
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Whether there is a bug or new feature request, we will make sure you get the right support at no cost.
What is SupTool?
SupTool is an agentless solution that complements Configuration (SCCM) with new reports that bring the system to the next level.Manager. It is a Cloud-based application that does not require an infrastructure, an implementation, nor maintenance and there is no interference with Configuration Manager. There are more than 30 unique reports that are updated daily.
Auto-fix Common Computer Problems!
System Scanner Requirements
Windows PC – any computer on the network that is available 24/7 (workstation or server, physical or virtual machine).
The annual subscription includes all enhancements, bug fixes, and data updates at no extra cost.